Privacy policy
What we collect, why, and how we protect it.
What we collect
We collect the information you provide to place an order and communicate with us — name, shipping and billing details, email, and order history. We collect standard analytics about how the site is used to improve it.
How we use it
To process and ship your orders, respond to support requests, prevent fraud, and meet legal obligations. We do not sell your personal information.
Payment data
Payment card details are handled by our payment processor and are never stored on our servers.
Data sharing
We share data only with service providers who help us operate — fulfillment, payments, analytics — under confidentiality obligations, or when required by law.
Your choices
You may request access to, correction of, or deletion of your personal data by emailing support@seratide.com. We honor applicable privacy rights.
Discretion
All shipments use plain, unbranded packaging. Your order contents are never printed on the outside of a package.